Effective Date: July 18, 2018
In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (effective July 6, 2011), Travel Passport Latam SC (hereafter referred to as “Passport Mexico”) declares that all personal data collected through our website, www.citypassport.mx, will be handled in accordance with this law.
This Privacy Policy outlines how we collect, use, and protect your personal data and applies to any data you provide when accessing our services, such as requesting quotes, subscribing to newsletters, consulting news, and using other services. By using this site, you accept the practices detailed in this notice.
Data Collection and Use
Passport Mexico is committed to safeguarding your personal information and ensuring its confidentiality. We collect your personal data for the purpose of providing you with our services, including but not limited to the following:
- Name
- Email Address
- Phone Number (Mobile and Work)
- Mailing Address (Personal and Work)
- Service Information
This information allows us to contact you as needed, provide the services you have requested, or send you important communications. Personal information may also be shared with our trusted partners, such as car dealerships, banks, or insurance companies, to fulfill your requests.
Security Measures
We take your privacy seriously and have implemented stringent security measures to protect your data. These measures ensure the confidentiality, integrity, and availability of your information, preventing unauthorized access, transmission, or loss of data.
How We Use Your Information
The information we collect may be used for the following purposes:
- Personalization: Tailor the content you see and deliver services that meet your preferences.
- Service Fulfillment: Contact you regarding inquiries or services you’ve requested.
- New Product Development: Improve and develop new products or services based on your feedback.
- Marketing Communications: Keep you updated via email or phone about products and services that may be of interest to you. You may opt out at any time by contacting us at admin@citypassport.mx.
Cookies and Tracking
Passport Mexico uses cookies to enhance your browsing experience. Cookies are small data files stored on your device to help personalize your interaction with our site. We use them to:
- Save login information for future visits.
- Track user activity and session information.
- Help us improve site functionality and user experience.
You can control the use of cookies by adjusting your browser settings. For more information, refer to your browser’s Help section.
Third-Party Advertising
Our site may display advertisements from third-party providers, which may use cookies or tracking pixels to measure ad performance. Please note that Passport Mexico does not control the data collected by third parties.
Sharing Information with Third Parties
We value your privacy and only share personal information in the following cases:
- Agents of Passport Mexico: Trusted companies may work on our behalf to assist with customer communication or service fulfillment.
- Partners: When you request a service, we may share your personal information with trusted partners (e.g., car dealerships, banks, insurance providers) to best meet your needs.
- Legal Requirements: We may disclose personal data if required by law, court order, or legal proceedings.
Data Security
Your information is protected by secure systems, including a personal identification number that only you can access. Once your data is received, we take every precaution to safeguard it.
Minors
Our services are intended for users with legal capacity to contract. Minors should refrain from providing personal information without parental or guardian consent.
Ownership of Information
All information collected by Passport Mexico becomes part of our database. We use this data exclusively to improve our services, comply with legal obligations, and deliver personalized experiences.
Third-Party Privacy Policies
This policy applies only to information collected by Passport Mexico. If you provide personal data to third-party websites linked through our platform, their privacy policies will apply, and we recommend reviewing them carefully.
Acceptance of Privacy Policy and Changes
By using our website, you agree to the terms of this Privacy Policy. Passport Mexico reserves the right to modify or update this policy at any time. Changes will be posted on this page, and we encourage users to review it periodically. Continued use of the site after any updates will constitute acceptance of the revised policy.
If you do not agree with these terms, please refrain from using our services.
Contact Information
For questions, suggestions, or to request updates, corrections, or the deletion of your personal information, please contact us at:
Travel Passport Latam SC
Customer Service – Privacy Policy
Bélgica 503, Colonia Portales, Mexico City, 03300
Email: legal@citypassport.mx
